Question 1

Who is iHelpBD?

Accepted Answer

iHelpBD is Bangladesh's leading CRM and call center solution provider, offering IP-PBX, IVR, omnichannel support, and AI-powered communication tools to help businesses grow faster. Founded in 2012, iHelpBD has over 13 years of experience serving banks, BPOs, and enterprises across Bangladesh.

Question 2

What services does iHelpBD offer?

Accepted Answer

iHelpBD offers call center software, CRM systems, AI agents, IVR automation, auto dialers, helpdesk ticketing, workforce management, and security authentication solutions for businesses across Bangladesh.

Question 3

Where is iHelpBD located?

Accepted Answer

iHelpBD is located at House# 2/2, Level# 5, Block# A, Iqbal Road, Mirpur Side, Dhaka, Bangladesh. Office hours are Sunday to Thursday, 10AM to 6PM.

Question 4

How can I get started with iHelpBD?

Accepted Answer

Contact iHelpBD via phone at +88 01672-063705 or email at info@ihelpbd.com. The sales team will assess your requirements and recommend the right solution for your business.

Question 5

Does iHelpBD offer custom solutions for enterprises?

Accepted Answer

Yes. iHelpBD designs and deploys custom CRM, call center, AI, and omnichannel solutions tailored to the specific needs of banks, BPOs, e-commerce companies, and enterprises across Bangladesh.

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