What You Get with Each Rented Seat
Every seat at iHelpBD is pre-fitted and tested before you arrive. Your agents sit down and start working — nothing is missing.
Computer workstation
Dedicated PC or thin client with monitor, keyboard and mouse — ready to log in.
Ergonomic desk & chair
Comfortable, agent-grade furniture for long operational shifts.
Call headset
Professional noise-cancelling headset at every seat for clear call quality.
LAN & IP telephony
Structured cabling and IP phone port at every seat — plug and call.
High-speed internet
Dedicated fiber broadband with redundant lines — no shared bandwidth throttling.
Secured access
CCTV surveillance, access-controlled entry and on-site security for your team's safety.
Uninterrupted power
IPS and generator backup keeps every seat live 24 hours a day, 7 days a week.
On-site IT support
Facility IT staff available to resolve hardware or connectivity issues fast.
Our Call Center Facility in Mirpur
The iHelpBD facility in Mirpur is purpose-built for call center operations — not a converted office space. The floor plan, cabling, acoustics, and power infrastructure are all designed around high-volume calling environments.
Partitioned workstations
Each agent seat has its own partition panel for focus and noise reduction.
Centralized AC
Industrial air conditioning maintains a comfortable environment for round-the-clock shifts.
Common areas
Dedicated supervisor stations, team leader desks and break room for your staff.
Server & equipment room
Secure room available for your own servers, dialers or telephony hardware if needed.
Washroom & prayer area
Clean, maintained facilities for agent comfort during long shifts.
Parking
On-site parking available for management, supervisors and visitors.
Commercial Architecture
Built for 24/7 Enterprise Loads
Want to inspect the floor space in person?
Schedule an Inspection →How to Rent Call Center Seats from iHelpBD
The process is straightforward. From your first inquiry to your team being seated — it takes just a few steps.
Tell us how many seats you need
Share your required seat count, preferred start date and any specific operational needs — inbound, outbound, 24/7 or day shift.
Visit the facility in Mirpur
Come and see the floor, check seat readiness, test the internet speed and review available configurations — no commitment needed.
Sign the lease agreement
Choose your lease duration — monthly, quarterly or longer. We finalize seat allocation and access credentials for your team.
Move your team in and start calling
Your agents arrive, sit down and begin operations. No setup wait. No procurement. No surprises.
Who Can Rent Call Center Seats at iHelpBD?
Our facility is open to any organization that needs a professional, ready-made space to run its own call center operation.
Companies starting a call center
Skip the setup cost. Rent seats and start your customer service or sales operation immediately.
Existing BPO companies
Need overflow capacity or a satellite floor in Mirpur? Rent additional seats on flexible terms.
Government projects
Setting up a helpline or citizen service desk? Rent a ready government-grade call center floor.
NGOs & development orgs
Run beneficiary hotlines, survey calling or field coordination from a professional, affordable facility.
Why Rent a Ready Seat Instead of Setting Up Your Own?
Setting up a call center from scratch in Dhaka takes months and significant capital. Renting ready seats at iHelpBD removes every one of those barriers.
Building your own
- Long-term commercial office lease
- Expensive interior fit-out & furniture procurement
- Complex structured cabling & server setups
- High-capacity industrial AC & ventilation installation
- Dedicated backup power & generator setup
- Months of delay before a single agent can dial
Renting from iHelpBD
- Flexible, short or long-term agreements
- Ergonomic, agent-grade workstations ready
- Pre-fitted high-speed dedicated fiber connection
- Centralized industrial AC ecosystem already live
- Dual-loop redundant IPS & generator backup
- Sign the agreement, send your team, start calling